How do you handle objections? If a customer tells you no what is your response? Objections usually fall into one of three categories.

The first is too expensive. If your customer or prospet claims your product is too expensive explain the benefits.Go in depth into what makes your product unique and the value of what the customer is getting for the money. If you can, lower the price. Many sales men start out with a high asking price just so they can be talked down. The customer will like bartering and will feel like they are getting a good deal.

 The second is No Interest. If a customer or prospect claims they are not interested try explaining the diersity of your product or service. Just because the customer has no need for your product doesn’t mean they can’t use one as a gift for someone else. Usually the No Interest excuse is just the customer saying they don’t feel like listening to your speech. So practice what you say and make sure you are excited about it.

The third is No Need. Again, the customer may not need the product but somenoe they know might. Suggest the customer give the product as a gift. Try asking if they know someone who may be interested. Explain all of the wonderful and exciting features of the product.

Ever objection you get should be written down. You should memorize them, categorize them and then come up with an answer or solution. You can use personal examples of how the product has helped you or maybe statistics. Learn from objections and then use them in the future.